Terms & conditions
Before you will start to work on our website, please be so kind to read and accept our policies. Without acceptance you will not be able proceed with your requests. Discovery may made any amendments in Terms of Website Use without further notice.
This acceptance of polices applies to all users and visitors of the website. This acceptance of polices sets our the terms between you and Discovery under which you may access the website.
Discovery may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on this website.
Conditions and rules are applicable for all users of our website. Using our website means that you accept and agree on all conditions and limitations mentioned by Airlines and suppliers while booking and tickets issuance.
Terms and conditions
Website is free of charge.
You may use the website only for lawful purposes
You may not, without limitation, use the website:in any way that breaches any applicable local, national or international law or regulation in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect, including uploading any information about yourself or others which is incorrect for the purpose of harming or attempting to harm minors in any way:
  • to send, knowingly receive, upload, download, use or re-use any material which does not comply with our rules.
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
  • to knowingly transmit any data, send or upload any material that contains viruses, trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
You also agree, without limitation
  • not to reproduce, duplicate, copy or re-sell any part of the website.
  • any part of the website.
  • any equipment or network on which the website is stored.
  • any software used in the provision of the website.
  • any information, document, equipment, network or software owned or used by any third party.
  • The use of any interactive services by a minor is subject to the consent of their parent or guardian.
  • all information provided by you is accurate and truthful.
  • in case you are handling on behalf of third party, you are responsible in providing of full information connected to booking or issuing of tickets.
We are responsible for the processing of any personal information you provide to this website and we are registered/approved where required in each country under the relevant data protection legislation of that country.
We take our responsibilities regarding the protection of personal information very seriously. Information obtained will only be used in accordance with standards and for bookings and issuance of tickets.
We will retain your information for a reasonable period or as long as the law requires.
Your access and usage of website facilities are your own responsibility; harm or interfere with the operation of others computers and software in any respect, including, without limitation, by uploading, downloading or transmitting corrupt files or computer viruses.
We take appropriate steps to guaranty information provided by you is correct. However we will not be liable or responsible to any third party in respect of any content posted by you or any other user of our site.
We will take all reasonable measures to ensure information you transmit to us using the website will remain confidential and protected from unauthorised access. Despite those measures, we do not warrant unauthorised access to that information can never happen. We will not be liable for any such unauthorised access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.
To ensure secure online payment and all other transactions of personal data, the website uses a technology called Secure Socket Layer (SSL). SSL encrypts all communications between your computer and our server so that the information can only be read and understood by us. A closed lock on the browser window indicates a secure connection. For further information, please consult your browser's security specifications. If your browser is equipped with SSL your transaction will automatically be secured.
All the information, software, goods and services presented on the Website, are provided according to the ‘as is’ principle, without any guarantees whatsoever. We are not liable towards customers for the quality and security of customers’ communication channels being used for working with the Website, as well as for any damages to customers due to the use of poor quality or unsecured computer systems and communication channels.
Information, software, products and services posted on this Website may contain some inaccuracies and mistakes. Major part of such information is provided by our Partners and Suppliers.
We make no warranty and/or guarantee whatsoever about the reliability, applicability, operation, stability or virus free nature of such software. We have taken steps to ensure the information provided by us on this website is accurate. However, we cannot and have not checked the accuracy of all information, content and data provided by external and third party sources, for example, by the providers of other information, or of other parties linked to or from the website. Commentary and other materials posted on our website are not intended to amount to advice or guidance upon which any reliance should be placed. We therefore disclaim all liability and responsibility whatsoever and howsoever arising from any reliance or guidance placed on such materials or information by any visitor to our website, or by anyone who may be informed or act upon any of its contents. We aim to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet, this cannot be guaranteed and we reserve the right to withdraw or amend the service or services we provide on the website without notice. Also, your access to the website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We will not be liable if for any reason our website is unavailable at any time or period. You are responsible for making all arrangements necessary for you to have access to our site. In addition, you are responsible for ensuring all persons accessing our site through your internet connection and in your home country are fully aware of the existence of these terms of use and other applicable terms and conditions, and that they fully comply with them.
In no event whatsoever will we be liable for any claims, liabilities, losses, judgments, suits, damages, penalties, fines, duties, taxes, or similar whether or not they are direct, special, indirect, incidental, consequential (including among other things loss of, business, revenue or profits), and/or loss of business opportunity, goodwill or reputation, loss of opportunity in any form, punitive, or exemplary, damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract, tort, negligence, strict liability or otherwise) even if foreseeable, arising out of or in connection with (and irrespective of jurisdiction): access to, or use of this website, or delay or inability to use this website, or any information contained in this website; or, any matter arising out of or in connection with these terms and/or the website; or the availability and utility of products and services (except carriage by air performed by us). We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, mobile communication device, applications, computer programmes, data or any other material due to your use of our site or downloading any content from it, or any website linked to it. Nothing in this limitation of liability shall exclude liabilities not permitted to be excluded by applicable law.
Prior to booking you should read the terms of Fare Rules, flight refund and change terms of the selected service/fare of the Supplier (airline), available on the Website.
You agree to comply with the rules, terms and restrictions imposed by Supplier of a product or service that you purchase. Any failure to comply with the rules may entail a cancellation of your booking and denial of goods or services without reimbursement of the paid amount. By making a purchase you agree with all corresponding terms, rules and restrictions of Supplier.
During booking, you undertake to provide only reliable and complete data. Please note that due to specific operation aspects of global distribution systems and Supplier’s reservation systems, very often passenger data changes are not permitted once a booking has been made. Any change may lead to booking/ticket cancellation and a refund will only be possible in accordance with the selected fare rules. Thus, you assume all possible risks and expenses related to possible booking mistakes and inaccuracies. Please note that certain airlines may demand that at the time of check-in you present the credit card used to pay for your booking. Suppliers may cancel your booking unilaterally and without warning if a ‘double booking’ (more than one reservation for a particular passenger on the same flight for one or more dates) has been detected. To avoid this, we recommend that prior to the purchase you cancel all existing duplicate bookings and do not make new duplicates after your booking has been made.
Flights for unaccompanied minor children, passengers unable to move independently, blind or deaf passengers and women in late pregnancy must be booked only in airline offices or agencies.
When selling flights, we have the right to charge an additional service fee for information provision and booking services. A corresponding fee is explicitly displayed prior to your purchase on the Website. This service fee is not subject to refund in case your flight has been fully or partially refunded. Flights can be changed or refunded voluntarily (upon customer’s request) in accordance with airline rules of the selected fare according to which your booking has been made and tickets have been issued.
Flights can be changed or refunded voluntarily (upon customer’s request) in accordance with airline rules of the selected fare according to which your booking has been made and tickets have been issued. Please note that according to Fare Rules airlines may charge a penalty for change or refund. We have the right to charge an additional service fee for a flight change/refund.
In the event of an involuntary refund (flight cancellation or passenger illness or death), a refund service fee will not be charged. Involuntary refunds will be made only if approved by the airline.
Ticket cancellation is possible only if approved by the airline and if such service is available on the Website. Usually a ticket cancellation is possible within 30 minutes after booking, but not later than 48 hours prior to departure. Tickets with a departure date less than 48 hours of the purchase date are not subject to cancellation. We have the right to charge an additional service fee for a ticket cancellation.
Prices mentioned on discovery.ge are in Georgian National Currency- Lari. The indicated amount will be blocked on a customer’s credit card. Within several days after the ticket issuance, Supplier or Supplier's payment agent shall charge the blocked amount from your credit card. In the event that the Supplier’s currency and your credit card currency differ, your bank can make conversion at its internal rate. This rate may not coincide with the rate displayed on our Website or with the rate of the Central Bank of the country where the card emitting bank resides. We recommend that prior to purchase you verify with your bank representative the internal rate of your bank and possible currency conversion commission. By making your payment you confirm that you have obtained the corresponding information and agree to pay the final price. If you make your payment with a credit card that does not belong to you, you must obtain a written consent to make a purchase from the direct owner (holder) of the card. After completion of flight refund or ticket cancellation, notwithstanding the card’s status and expiry date, and in accordance with regulations of your bank and Visa and MasterCard, the refunded amount will be credited to your card/account: - Payment via discovery.ge: within 3 to 30 business days; - Payment to airline: within 3 to 60 business days. We do not store your credit card details. To speed up future purchases, customers may store their credit card details in encrypted form on servers of our partner certified with PCI DSS Level 1. The booking process is fully automated and requires no human input. Information transfer protection is confirmed by the Thawte SSL 256 bit certification. Our Website fully conforms to security standards of Visa and MasterCard (PCI Compliance). To view wwww.discovery.ge and purchase travel online, we recommend you use a web browser equivalent to Chrome 18+, Microsoft Internet Explorer 6.0+, Firefox 10+ or Safari 5+. The browser you use must support Secure Socket Layer (SSL) encryption and JavaScript. Disabling any of these features or using older non-compatible browsers may reduce site functionality. To determine which browser you are running, click on 'Help' at the top of the browser and select the 'About' menu item that describes your browser. Please note that any 'Beta' or 'Preview' version of a browser may not properly work with these pages. These web terms of use, shall be governed by, and construed in accordance with, the laws of the Georgia. We agree to submit to the exclusive jurisdiction of the courts of the Georgia, in the event of a dispute.
Information access
By procuring any services via www.discovery.ge the user (client) agrees that the company Discovery is entitled to process the user’s (client’s) personal data (collection, storage, modification, recording, registration, restoration, retrieval, use, disclosure, sharing, transfer, blocking, deleting, destruction etc.), transfer to the third person and accept information (including personal data), within the scopes necessary for providing services to the users (clients) by Discovery, for the purpose of procurement of the tickets via www.discovery.ge, as well as any other services available at www.discovery.ge for the users (clients), for the purpose of direct marketing, in addition, for the purpose of providing proper services, personal data of the user (client) may be disclosed to the personnel of Discovery, without any limitations. User (client) grants to Discovery the unconditional right to cross-check data provided by him/her and information in the database without any additional agreement with the user (client). Personal data of the users (clients) of www.discovery.ge are protected in accordance with the regulatory acts under effective legislation of Georgia. Discovery will take all necessary measures to protect personal information of the users (clients) and prevent any unauthorized use thereof by the third parties. Discovery disclaims of any responsibility for security of personal information on the other web sites, accessed from www.discovery.ge. www.discovery.ge is a reliable partner. We warrant that your personal data will not be disclosed to the third parties, with the exclusion of cases provided for in our policies. Information provided by you is stored in the secure place and it will be dealt with in accordance with Georgian Law on Protection of Personal Data.